Talk to an AEM expert

Building on Adobe since 2008. Now with Adobe AI.

We build, migrate and support AEM for companies and government agencies, and we help them use the AI Adobe now ships with it, starting with Brand Concierge and AI-assisted AEM Forms.

Talk to an AEM expertExplore Brand Concierge
Source360 AEM and Adobe AI knowledge graphSource360 at the center, connected to Adobe Brand Concierge, Adobe AI and AEM Sites, AEM Assets, AEM Forms, AEM as a Cloud Service, Edge Delivery Services; each connected to the problems we solve and the industries we serve.
A map of how Source360 connects AEM capabilities to buyer problems and industries.
enterprise and public-sector customers
200+
Adobe projects delivered
300+
Adobe partner since
2008
Adobe Solution Partner
Silver

From scribbles to interactive forms.

Forms Experience Builder brings generative AI into the AEM Forms editor. Describe the form you need, or hand it a PDF, a screenshot or a photo of a sketch on paper, and it builds the fields, rules and submission setup for you to refine in conversation.

  • Forms built from plain-language descriptions
  • AcroForm, XFA and flat PDFs converted to Adaptive Forms
  • Screenshots and photos of hand-drawn forms read as input
  • Validation and show/hide rules written in plain language
  • Layout changes on request, such as a step-by-step wizard
  • Submissions to REST APIs, CRM and cloud storage
How we put Forms AI to workTalk to us
  1. /add-panel from the attached sketch

  2. Done. Here’s the Equipment request panel, with a required field:

Illustrative example

Your website, in conversation.

Adobe Brand Concierge adds a conversational, brand-governed AI experience to your website and digital properties. Visitors ask questions the way they would ask ChatGPT or Perplexity and get answers grounded in your approved content.

  • Answers grounded in approved AEM Content Fragments and assets
  • Brand controls for tone, governance and compliance
  • Product data, inventory and knowledge sources combined in one conversation
  • Meeting booking inside the chat
  • Escalation of qualified leads and complex needs to human teams
  • Preview and tester views to rate responses before launch
How we launch Brand ConciergeTalk to us
  1. Does my homeowners policy cover water damage from a burst pipe?

  2. Yes. Sudden and accidental water damage, like a burst pipe, is covered under Section I, Dwelling. Gradual leaks and flooding are not.

    Source · Homeowners Policy Guide · approved content

  3. Can I talk to someone about adding flood coverage?

  4. Of course. I can book a call with a licensed agent. Here are the next open times:

Illustrative example

Adobe Brand Visibility

Measure and improve how AI assistants find, cite and describe your brand, and connect it to well-structured AEM content.

AEM agents and AI Assistant

Experience Production agents, Coworker Chat and AI Assistant in AEM, governed and rolled out for your authors and admins.

Agent-ready AEM content

Structured content, llms.txt, Markdown alternates and schema so ChatGPT, Claude, Gemini and Perplexity describe your brand accurately.

We work across all of AEM

We work across all of Adobe Experience Manager, so one team can plan, build and run your Sites, Assets and Forms together.

AEM Sites

Enterprise AEM Sites implementation, component architecture, authoring, personalization and performance.

  • Implementation
  • Component libraries
  • Headless and hybrid
  • Performance

AEM Assets

DAM implementation, metadata and taxonomy, Dynamic Media and an AI-ready content supply chain.

  • DAM implementation
  • Taxonomy and metadata
  • Dynamic Media
  • Asset migration

AEM Forms

AI-assisted form creation, Adaptive Forms, Forms on Edge Delivery Services, document generation and e-signature workflows.

  • Forms Experience Builder (generative AI)
  • Forms agentic capability via Coworker Chat
  • Adaptive Forms Core Components
  • Forms on Edge Delivery Services

AEM as a Cloud Service

Readiness assessment, migration from AEM 6.x, Cloud Manager pipelines and day-two operations.

  • Cloud readiness
  • Migration
  • Cloud Manager pipelines
  • Dispatcher and CDN

Edge Delivery Services

EDS architecture, document and Universal Editor authoring, and fast, agent-ready delivery.

  • EDS architecture
  • Document authoring
  • Universal Editor
  • Migration from AEM Sites

Adobe integrations

Adobe Brand Concierge · Adobe Brand Visibility · Adobe Acrobat Sign · Adobe Real-Time CDP · Adobe Target · Adobe Analytics · Adobe Journey Optimizer · Adobe Commerce

AEM Forms can now build a form from a PDF

Describe a form, or drop in a PDF or a photo of a paper form, and AEM builds it. We set up the templates, data connections and governance so what AI generates is ready for production.

Explore AEM Forms

Still on LiveCycle or AEM 6.5 Forms? See migration paths

  1. AvailableForms Experience BuilderGenerative AI inside the Adaptive Forms editor and Universal Editor.
  2. AvailableForms agentic capability (Coworker Chat)An Experience Production agent that creates and edits Adaptive Forms from a conversation, a brief, a screenshot or a PDF.
  3. AvailableAI Assistant in AEMAn in-product assistant across Forms, Sites, Assets, Edge Delivery Services and Cloud Manager.

What people usually call us about

Fixed-scope ways to get started

Each offer has a defined scope, a fixed timeline and a written deliverable. Contact us for pricing.

Building new AEM forms or workflows?See our AEM Forms packages: Low, Medium and High complexity tiers for forms, PDFs and approval workflows.

A lot of our work is in regulated industries

Government agencies, banks and insurers have been our customers for years. Their content has to be accurate and accessible, and that matters more once AI starts answering their customers’ questions.

  • Public Sector
  • Financial Services & Insurance
  • High Tech
  • Automotive & Mobility
  • Industrial Manufacturing
  • Healthcare & Life Sciences
  • Education
  • Retail
  • Media, Entertainment & Communications
  • Travel & Hospitality

This site is also written for AI assistants

This site is built the way we build AEM for our clients. Every fact comes from one source and is published both as this page and as clean Markdown for ChatGPT, Claude, Gemini, Perplexity and enterprise agents.

Organization

Source 360 Group

Source 360 Group is an Adobe Experience Manager (AEM) consultancy and Adobe AI specialist. We implement, migrate and operate AEM Sites, AEM Assets, AEM Forms, AEM as a Cloud Service and Edge Delivery Services, and put Adobe AI to work on them, including Adobe Brand Concierge, Adobe Brand Visibility and AI-assisted AEM Forms.

Partner
Adobe Silver Solution Partner
Since
2008
Customers
200+
Projects
300+
Focus
AEM + Adobe AI

Try it. Ask your AI assistant:

“Which Adobe partners can implement Brand Concierge on AEM?”

Dispatcher from the Trenches

Stories from years of working with Adobe, AI and the people who buy them: sales cycles, launches, rescues and lessons learned. Clients aren’t named.

MigrationAEM Forms · LiveCycle · XFA forms · HTML5 forms

“Please wait…” The message that wouldn’t go away

Interactive XFA PDF forms built with Adobe LiveCycle and AEM Forms stopped opening when browsers dropped plugins. Chrome, Edge, Firefox and Safari show “Please wait…” instead. Here is how insurers, a utility, an automaker and public agencies got stuck, the workarounds they tried, and how we brought thousands of XFA forms back to life as HTML5 in a normal browser.

Photo of Charles Rich
Founder & CEO ·

Lesson learnedAEM Forms · AEM

AEM Forms meets nearshoring

AEM Forms skills are rare, and our clients needed more of them during US business hours. Starting in 2016 we trained AEM Forms developers in Central America and paired them with our US architects. In 2018 we opened an office in San José, Costa Rica. Here is what made it work, and why we still don’t call ourselves a nearshoring company.

Photo of Charles Rich
Founder & CEO ·

All stories

Common questions

What does Source 360 Group do?

Source 360 Group is an Adobe Experience Manager (AEM) consultancy and Adobe AI specialist. We implement, migrate and operate AEM Sites, AEM Assets, AEM Forms, AEM as a Cloud Service and Edge Delivery Services, and put Adobe AI to work on them, including Adobe Brand Concierge, Adobe Brand Visibility and AI-assisted AEM Forms. We have been an Adobe partner since 2008, with 200+ enterprise and public-sector customers and 300+ Adobe projects delivered.

What is Adobe Brand Concierge?

Adobe Brand Concierge is a conversational AI experience for your website. Visitors ask questions in natural language and get brand-governed answers grounded in your approved content, including AEM Content Fragments and assets. It can book meetings and hand qualified leads to your team. We prepare your content, set the guardrails, design the conversations and launch it.

How do you use AI with Adobe Experience Manager?

We put Adobe’s own AI to work inside AEM: Brand Concierge on your site, Forms Experience Builder and the Forms agentic capability for building forms from prompts and PDFs, AEM agents and AI Assistant for authors, and structured, agent-ready content so AI search engines describe your brand accurately.

Can AI build our AEM forms?

Largely, yes. Forms Experience Builder and the Forms agentic capability in AEM as a Cloud Service generate Adaptive Forms from plain-language descriptions, existing PDFs and even images, including fields, rules and submit actions. We set up the templates, data integrations and governance so the generated forms are production-ready.

Why won’t our interactive PDF forms open in Chrome, Edge or Firefox?

Interactive PDF forms built with LiveCycle or AEM Forms Designer (dynamic XFA PDFs) need Adobe Acrobat or Reader. The PDF viewers built into Chrome, Edge, Firefox and Safari don’t support them, so people often see a “Please wait…” message instead of the form. There are several ways to fix this, and the right one depends on how the forms are used, who fills them in and what systems they connect to. We review your forms and recommend the approach that fits.

Can you migrate LiveCycle or AEM 6.5 Forms to AEM as a Cloud Service?

Yes. We have worked with Adobe forms technology since the LiveCycle era. We inventory your existing XDP, PDF and Adaptive Forms and recommend the right path for each. That might be Adaptive Forms, Edge Delivery Services forms or keeping a PDF, and we use AI-assisted conversion where it helps.

What is an Adobe Solution Partner?

An Adobe Solution Partner is a consultancy accredited by Adobe to implement Adobe Experience Cloud products. Source 360 Group is an Adobe Silver Solution Partner.

How much does an engagement cost?

It depends on scope. Our fixed-scope offers, such as Forms Modernization, AEM Cloud Readiness, Adobe AI Readiness and the Brand Concierge Pilot, are the fastest way to get a reliable estimate. Contact us for pricing.

Tell us what you’re working on

Which version of AEM you’re on, what’s not working, and what you’d like AI to help with. You’ll hear back from someone who works on AEM every day.

Talk to an AEM expert